FREQUENTLY ASKED QUESTIONS
Have a question that’s not in our FAQs? Please contact us and we’ll get in touch with you.
Before Booking a Tour
Singapore Food Tours
Independent Travellers
- Private Custom Tours are carefully tailored to your interests and needs.
- Once you book our Private Custom Tour, you get to choose from various topics: from food and culture, art and architecture, nature and greenery to city planning and social housing and beyond, we’ll combine your interests and curate your Singapore tour.
- If you have any health/mobility concerns that we should be aware of, let us know so we can advise the best touring arrangements for you.
- We are highly experienced in hosting VVIPs and companies on immersive cultural experiences as well as educational tours and learning journeys.
Contact Us to submit a tour enquiry.
Our walks have some steps and gentle inclines. Let us know in advance if you have any mobility condition that we should take note of for your safety and comfort.
If you have any mobility issue, please write to us at rachel@culturecurious.biz, so we can better advise you. We have hosted travellers with mild mobility conditions while navigating through the city’s well-connected transportation system. Private car apps are also great and convenient options for travellers who prefer to navigate the city with ease.
- Public train (Mass Rapid Transit or MRT) is the most popular mode of transportation in Singapore. Train stations have elevators and are equipped with wider fare gates and barrier-free entrance.
- Private car apps (think taxi, Uber) are commonly used in Singapore and are super convenient for travellers who prefer to travel with ease without maneuvering through train escalators and elevators.
Contact Us so we can assist you further with your enquiry.
We use Fareharbor for online payment, which charges a small booking fee. If you prefer an alternative payment mode, please write to us at rachel@culturecurious.biz. All transactions are secure and encrypted via Stripe.
After Booking a Tour
Light, breathable clothing and comfortable walking shoes are recommended for all tours.
Singapore enjoys year-round equatorial climate with average temperature ranging between 25 and 31 degrees Celsius. Brief periods of rain and thunderstorm are expected but they usually pass relatively quickly. In the event of inclement weather, we will wait for the skies to clear before resuming the tour. Do pack a brolly or poncho in case it rains. All tours operate rain or shine, prioritising safety and enjoyment!
We know travel plans may change and are happy to accommodate your request at least 48 hours in advance of tour starts, subject to tour/guide availability. Please write to us at rachel@culturecurious.biz
If a customer cancels a reservation, Culture Curious Singapore Tours must receive written notice of said cancellation via email at rachel@culturecurious.biz.
- Cancellations 48 hours before tour date – 100% refund (excluding booking and admin charges)
- Cancellations less than 48 hours before tour date – No refund
- Guests who do not show up/or are late for the tour – No refund
Please aim to arrive at least 5-10 minutes ahead of the tour. We have a grace period of 5 minutes. If you are running plate, please inform your guide in advance.
Never expected but always appreciated!